Arsalane
Nourdine
Product Design Lead
London based Lead with 15+ years scaling global systems at the BBC and Just Eat Takeaway.
Latest Work
I help turn complex problems into clear, easy-to-use designs that deliver real results. From big picture strategy to the final details, here is some of my latest work.
Just Eat Takeaway
This initiative transformed Just Eat's highest-volume customer support issues into a self-service experience, driving significant business and customer value
Launching self serve help
Protecting revenue and trust through scalable OOS management
Just Eat Takeaway
How an in-app out-of-stock solution saved orders and recovered customer trust.
Coming soon